As an organization made up of people dedicated to continuous improvement, Mosaic Life Care constantly measures our performance against other regional and national hospitals and organizations to ensure we provide the best possible care to our patients and demonstrate quality in all that we do. The health-care consumer expects and deserves ever-higher levels of quality and safety in health organizations. At Mosaic Life Care, we are committed to constant evaluation and improvement to best serve our community and the region.
2017 – Mosaic Life Care has been named to the 2017 Most Wired Hospital list. Technology is making it easier for patients and providers to interact, thus improving communication, safety and patient-provider relationships. New tools are helping patients become more actively involved in their care and maintaining their health, according to results of the 19th Annual Health Care’s Most Wired® survey, released today by the American Hospital Association’s (AHA) Health Forum.
According to the survey, Most Wired hospitals, like Mosaic Life Care, are using smart phones, telehealth and remote monitoring to create more ways for patients to access health care services and capture health information. “One of our goals is to have a continuous conversation between provider and patient. Technology is an ideal way to build a digital, virtual relationship that’s both effective and economical. We’re always looking for innovative ways to improve patient satisfaction and provide the best care we can,” says Brennan Lehman, Chief Information Officer, Mosaic Life Care.
2017 – Mosaic Life Care has received the Get With The Guidelines®-Resuscitation Gold Award for implementing specific quality improvement measures outlined by the American Heart Association (AHA) for the treatment of patients who suffer cardiac arrests in the hospital.
More than 200,000 adults and children have an in-hospital cardiac arrest each year, according to the AHA. The Get With The Guidelines-Resuscitation program was developed with the goal to save lives of those who experience in-hospital cardiac arrests through consistently following the most up-to-date research-based guidelines for treatment. Guidelines include following protocols for patient safety, medical emergency team response, effective and timely resuscitation (CPR) and post-resuscitation care.
Mosaic Life Care received the award for meeting specific measures in treating adult, in-hospital cardiac arrest patients. To qualify for the awards, hospitals must comply with the quality measures for two or more consecutive years.
2017 – Becker’s Hospital Review has named Mosaic Life Care to their 100 Great Community Hospitals list.
The hospitals included are recognized for quality, patient satisfaction and overall excellence. The institutions featured play a key role in their communities as the centerpiece for health care in many occasions. Several of the hospitals have rolled out unique population health initiatives the past few years and are among the highest employers in their region.
The Becker's Hospital Review editorial team selected hospitals for inclusion based on analysis of key awards, rankings and certifications in addition to the hospital's reputation for leadership and innovation.
The full list features individual profiles of all hospitals on the list: http://bit.ly/2rg1QCy.
2017 – Mosaic Life Care has received the American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Silver Plus Quality Achievement Award with Target: StrokeSM Honor Roll Elite. The award recognizes the hospital’s commitment and success ensuring that stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence.
To receive the Silver Plus Quality Achievement Award, hospitals must achieve 85 percent or higher adherence to all Get With The Guidelines-Stroke achievement indicators for at least 12 consecutive months and during the same period achieve 75 percent or higher compliance with five of eight Get With The Guidelines-Stroke Quality measures.
To qualify for the Target: Stroke Honor Roll Elite, hospitals must meet quality measures developed to reduce the time between the patient’s arrival at the hospital and treatment with the clot-buster tissue plasminogen activator, or tPA, the only drug approved by the U.S. Food and Drug Administration to treat ischemic stroke. If given intravenously in the first three hours after the start of stroke symptoms, tPA has been shown to significantly reduce the effects of stroke and lessen the chance of permanent disability. Mosaic Life Care earned the award by meeting specific quality achievement measures for the diagnosis and treatment of stroke patients at a set level for a designated period.
These quality measures are designed to help hospital teams follow the most up-to-date, evidence-based guidelines with the goal of speeding recovery and reducing death and disability for stroke patients.
2017 – Truven Health AnalyticsTM, a leading provider of data-driven analytics and solutions to improve the cost and quality of health care, included Mosaic Life Care in its 100 Top Hospitals® list for the third year in a row. The Truven Health 100 Top Hospitals is the most comprehensive, academically driven study of its kind. It evaluates clinical and operational performance in 11 areas, addressing: inpatient mortality; 30-day mortality rate; complications; core measures; 30-day risk-adjusted readmission rate; severity-adjusted average length of stay; mean emergency room throughput; inpatient expense per discharge; Medicare spend per beneficiary; adjusted operating profit margin; and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) score (patient rating of overall hospital performance). 100TopHospitals
2016 – Mosaic Life Care received a five-star rating from The Centers for Medicare & Medicaid Services (CMS) Overall Hospital Quality Star Rating, which was released December 19. Star ratings were assigned to 3,629 hospitals across the United States. Only 83 hospitals were awarded a five-star overall hospital quality rating on CMS’ Hospital Compare website. Mosaic Life Care is the only five-star hospital in Missouri.
2016 – Independent hospital watchdog The Leapfrog Group, recently announced Hospital Safety Scores. Mosaic Life Care earned an A in this elite national ratings program, recognizing its strong commitment to patient safety.
The Hospital Safety Score is the gold standard rating for patient safety, compiled under the guidance of the nation’s leading patient safety experts and administered by The Leapfrog Group, a national, independent nonprofit. The first and only hospital safety rating to be peer-reviewed in the Journal of Patient Safety, the Hospital Safety Score is free to the public and designed to give consumers information they can use to protect themselves and their families when facing a hospital stay.
2016 – Mosaic Life Care received another five-star rating from The Centers for Medicare & Medicaid Services (CMS) Overall Hospital Quality Star Rating. Star ratings were assigned to 3,693 hospitals across the United States. Only 112 hospitals were awarded a five-star overall hospital quality rating on CMS’ Hospital Compare website. Mosaic Life Care is the only five-star hospital in Missouri.
2016 – The Greater Kansas City Chamber of Commerce recently released this year’s list of healthiest employers in Kansas City. For the second year in a row, Mosaic Life Care was awarded the highest level of certification – Gold. The list is part of the Healthy KC initiative by the Greater Kansas City Chamber of Commerce. Being designated as a Healthy KC certified company means that Mosaic Life Care has demonstrated that it prioritizes the health of its employees and provides resources for them to improve their health. Mosaic Life Care played an instrumental part in developing the criteria for the Healthy KC certification program, and has devoted ample resources into building corporate wellness programs that businesses of all sizes can use. Mosaic Life Care’s Business Solutions division gives companies accessible health-care options for their employees. Programs can be customized to fit the company’s needs, ranging from wellness programs and biometric readings to telemedicine and on-site clinics. Multiple Business Solutions clients also became Healthy KC certified companies this year, which translates into a healthier overall population for Kansas City, lower health-care costs for the employer and a more competitive local job market. The Mosaic Life Care Business Solutions clients that made the list include the City of Kansas City, Mo., Park Hill School District, Argosy Casino Hotel and Spa, North Kansas City School District and Cartwright Companies.
2016 – Truven Health AnalyticsTM, a leading provider of data-driven analytics and solutions to improve the cost and quality of health care, included Mosaic Life Care in its 100 Top Hospitals® list. The Truven Health 100 Top Hospitals study identifies hospitals and leadership teams who provide the highest level of value to their communities, based on a national balanced scorecard. The 100 Top Hospitals balanced scorecard measures overall organizational performance across 11 key analytic measures including patient care, operational efficiency and financial stability. The study has been conducted annually since 1993. This is the second year Mosaic Life Care has been recognized with this honor.
2015 - Mosaic Life Care was named Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health–care organizations in America. Mosaic Life Care was also recognized for exemplary performance in using evidence-based clinical processes that are shown to improve care for certain conditions such as heart attack, heart failure, pneumonia, surgical care, stroke and perinatal care.
2015 – Mosaic Life Care has been recognized as one of the Most Connected hospitals for 2015-2016 by U.S. News & World Report. The U.S. News Most Connected Hospitals list recognizes hospitals whose excellence in patient safety, patient engagement and clinical connectedness improves patient care.
2015 - Mosaic Life Care was recognized as one of Becker's Hospital Review's "100 Accountable Care Organizations to Know." In 2014, the ACO earned about $2 million in shared savings. Out of all the ACOs in the Medicare Shared Savings Program, Mosaic Life Care had the second highest overall quality score in 2014, clocking in at 95.11 percent.
2015 - Mosaic Life Care was named to the 2015 “Most Wired” hospitals list by H&HN (Hospitals & Health Networks) Magazine. This honor recognizes the innovative improvement and quality of Mosaic Life Care’s information technology network.
2015 – Mosaic Life Care was given an “A” rating by The Leapfrog Group. The Leapfrog Hospital Survey is the gold standard for comparing hospitals’ performance on the national standards of safety, quality and efficiency that are most relevant to consumers and purchasers of care. Grades are given to hospitals based on their overall performance in keeping patients safe from preventable harm and medical errors. The grades are determined from expert analysis of publicly available data using 28 evidence-based national measures of hospital safety. Mosaic Life Care received an “A” rating during both of Leapfrog’s reporting periods in 2015 as they have consistently done since spring of 2013.
2015 - IVantage® Health Analytics determined Mosaic Life Care was a HealthStrongTM Hospital. This group represents an elite group of hospitals who are thriving within the new health care space. Despite the unpredictability and change of the last 12 months, HealthStrongTM hospitals are establishing a new standard for the delivery of higher quality care at lower cost.
2015 – Truven Health Analytics,TM a leading provider of data-driven analytics and solutions to improve the cost and quality of health care, included Mosaic Life Care in their 100 Top Hospitals® list. The Truven Health 100 Top Hospitals study identifies hospitals and leadership teams that provide the highest level of value to their communities, based on a national balanced scorecard. The 100 Top Hospitals balanced scorecard measures overall organizational performance across 11 key analytic measures including patient care, operational efficiency and financial stability. The study has been conducted annually since 1993. This is the first time Mosaic Life Care has been recognized with this honor. Mosaic Life Care’s leadership team was also awarded the 100 Top Hospitals Everest Award recognizing them for leading the fastest growing improvement and top performance for quality health care. Only 17 other hospitals in the nation received both awards this year.
2015 – The Missouri Department of Health and Senior Services designated Mosaic Life Care as a Primary (Level II) Stroke Center. Time is brain when someone is having a stroke. When each minute matters, Level II Stroke Centers offer faster help with critical care by a team of specialized experts.
2014 – Heartland Health/Mosaic Life Care was named Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health–care organizations in America. Heartland Health/Mosaic Life Care was also recognized for exemplary performance in using evidence-based clinical processes that are shown to improve care for certain conditions such as heart attack, heart failure, pneumonia and surgical care.
2014 – Breastfeeding Friendly Workplace Award – Silver Award The Missouri Department of Health and Senior Services (DHSS) and the Missouri Breastfeeding Coalition recognizes employers in Missouri that provide workplace support to their breastfeeding employees through the “Breastfeeding Friendly Workplace Award.”
2014 – Heartland Health named as one of the Top 100 Privately Held Companies by Ingram’s magazine.
2014 – Regional EMS Authority (REMSA) received the American Heart Association’s Mission: Lifeline® EMS Silver Award (Gold Award was not available this year) that recognizes its commitment and success in implementing specific quality improvement measures for the treatment of patients who suffer a severe heart attack known as a STEMI (ST Elevation Myocardial Infarction).
2014 – Heartland Health/Mosaic Life Care was given an “A” rating by The Leapfrog Group. The Leapfrog Hospital Survey is the Gold standard for comparing hospitals’ performance on the national standards of safety, quality and efficiency that are most relevant to consumers and purchasers of care. Grades are given to hospitals based on their overall performance in keeping patients safe from preventable harm and medical errors. The grades are derived from expert analysis of publicly available data using 28 evidence-based national measures of hospital safety.
2013 - Heartland Health/Mosaic Life Care was named Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health–care organizations in America. Heartland Health/Mosaic Life Care was also recognized for exemplary performance in using evidence-based clinical processes that are shown to improve care for certain conditions such as heart attack, heart failure, pneumonia and surgical care.
2013 - Heartland Health/Mosaic Life Care was given an “A” rating by The Leapfrog Group. The Leapfrog Hospital Survey is the Gold standard for comparing hospitals’ performance on the national standards of safety, quality and efficiency that are most relevant to consumers and purchasers of care. Grades are given to hospitals based on their overall performance in keeping patients safe from preventable harm and medical errors. The grades are derived from expert analysis of publicly available data using 28 evidence-based national measures of hospital safety.
2013 - Heartland Health was recognized as one of Becker's Hospital Review's "100 Accountable Care Organizations to Know." This list includes Medicare and commercial ACOs, the majority of which are led by hospitals or health systems. ACOs were selected for inclusion based on the number of physicians involved and lives covered, as well as the lifespan of the ACO, whether it has multi-payer arrangements and whether it recently struck new agreements with payers.
2013 - Heartland Health was named to the 2013 “Most Wired” hospitals list by H&HN (Hospitals & Health Networks) Magazine. This honor recognizes the innovative improvement and quality of Heartland Health’s information technology network.
2013 – Heartland Health named as one of the Top 100 Privately Held Companies by Ingram’s magazine.
2013 - Edington Next Practice Award, Pillar III, Self–Leadership. Heartland Health was selected to receive this award for actively pursuing a healthy, high–performance workplace and workforce. Achieving success in this pursuit requires strategic, systematic, systemic and sustainable strategies based upon five core Pillars: Senior Leadership, Operational Leadership, Self–Leadership, Recognition and Rewards and Quality Assurance. Edington Associates combines 30 years of health management research and consultative expertise with powerful software that correlates organizational health strategy with measurable outcomes.
2013 - Integrated Health Value–Based Health Corporate Winner presented by the Institute for Health and Productivity Management (IHPM). Heartland was one of five selected to receive this award based on our integrated health and productivity model as well as 10 years of data we have tracking long–term employee changes in health and well–being. The IHMP praised Heartland’s comprehensive set of program offerings across areas of wellness and prevention, EAP and chronic–condition management, new hire orientation and screening and the major on–site dietary changes we made last year. The IHMP is a non–profit enterprise dedicated to establishing the value of employee health as a global business asset and maximizing its impact on business performance.
2013 - Case In Point Platinum Award. This award is given by Dorland Health, a division of Access Intelligence, LLC. Heartland Health won for its outstanding case management professionals and our continued commitment to ensuring the system is patient – and family – centric, safe and effective. Case In Point Awards highlight the innovative and creative work that is going on across the health–care system to improve access, promote wellness and ensure safe transitions of care through effective coordination across the continuum. Dorland Health is the leading publisher of products and services for care–coordination professionals.
2012 – Heartland Health recognized within Best Places to work in Healthcare by Ingram’s magazine.
2012 – Best Hospital IT Departments award from Healthcare IT News magazine.
2012 - Heartland Health has been recognized as one of “Most Wired’s Most Improved” hospitals, according to the results of the 2012 Most Wired Survey released in the July issue of Hospitals & Health Networks magazine. According to Health Care’s Most Wired Survey, hospitals designated “Most Wired” are using health information technology to improve performance in a number of areas.
2012 - Heartland Health just landed on Becker’s Hospital Review 100 Great Community Hospitals list. The Becker’s Hospital Review editorial team analyzes information, recognition and rankings from a variety of industry sources to compile their annual list. All hospitals include fewer than 550 patient beds, have minimal teaching programs and have demonstrated commitments to the health of their local population through clinical excellence, community involvement and various other efforts.
2011 - Heartland Regional Medical Center (HRMC) was named one of the 2011 Top Performing Hospitals in the Premier healthcare alliance’s national QUEST® collaborative. Based on three years (January 2008 - December 2010) of the QUEST: High Performing Hospitals collaborative, HRMC was recognized for top performance in:
- Increasing delivery of recommended evidence-based care to every patient, every time, by 17.5 percent.
- Saving lives by reducing avoidable hospital mortalities by a 1 percentage point. On a baseline mortality rate of 2.11 percent a 1 percentage point decline is about a 50 percent relative decline.
- Safely reducing the cost of care for each patient's hospitalization by an average of $1467 or 23 percent.
2011 - Heartland Health was named one of the top 100 “Best Places to Work in Healthcare” for 2011 by Modern Healthcare, a magazine for business news and research in the health–care arena. Out of more than 327 organizations that applied to be considered for the honor, Heartland was selected.
2011 - Heartland Regional Medical Center (HRMC) was named one of the nation’s top performers on key quality measures by The Joint Commission, the leading accreditor of health–care organizations in America. HRMC was recognized by The Joint Commission based on hospitals that are shown to improve care for certain conditions, including heart attack, heart failure, pneumonia, surgical care and children’s asthma.
2011 - Heartland Health received Gold Awards in 2008 and 2009 and Platinum Awards for 2010 and 2011 as well as the Worksite Innovation Award in 2008 and in 2011. American Heart Association's (AHA's) Start! Fit-Friendly Companies Recognition Program (Platinum Award) and the Worksite Innovation Award, two of the AHA's highest forms of corporate recognition. Designed to be a catalyst for positive change in American business, the Start! Fit-Friendly Companies Recognition Program recognizes employers who champion the health of their employees by creating physical activity programs within the workplace. The Worksite Innovation Award is given to a company that lead the development and implementation of innovative and effective programs that promote physical activity, specifically in the workplace.
2009 - Malcolm Baldrige National Quality Award - Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987 to enhance the competitiveness and performance of United States businesses. The award promotes excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies. The President of the United States presents the winner with this prestigious award.
2009 - Foster G. McGaw Prize - one of the most respected community service honors in healthcare. Each year, this $100,000 prize is presented to one health-care organization that provides innovative programs that significantly improve the health and well-being of its community. The Foster G. McGaw Prize is sponsored by The Baxter International Foundation, the Cardinal Health Foundation, the American Hospital Association (AHA) and Health Research & Educational Trust.
2009 - Hospital Value Index TM Best in ValueTM: Quality Affordability & Efficiency and Satisfaction Best in ValueTM: Superior Quality Merit Award Top 100 HospitalTM Hospital Value IndexTM: Best in Region Hospital Value IndexTM: Best in State. A result of the study conducted by Data Advantage, LLC, the nation's leader in measuring healthcare value, Heartland ranked among the top tier of all hospitals nationwide, achieving high marks in quality, affordability, efficiency and patient satisfaction. The Hospital Value IndexTM is the first and only performance indicator to focus on the value hospitals provide to their community and utilizes the latest publicly available data, including Hospital Compare from July 2009 to recognize these accomplishments.
2009 - Commonwealth Fund - Heartland Regional Medical Center is listed in the top 1 percent nationally, number 19 of the 4,440 hospitals evaluated. The Commonwealth Fund, a health care quality improvement resource, has created a web site WhyNotTheBest. org. It is a free resource for health care professionals interested in tracking performance on various measures of health care quality. For all quality indicators combined, Heartland Regional Medical Center is listed in the top 1 percent nationally, number 19 of the 4,440 hospitals evaluated. The Commonwealth Fund is a private foundation working
toward a high performance health system. It enables organizations to compare their performance against that of peer organizations, against a range of benchmarks, and over time. Case studies and improvement tools spotlight successful improvement strategies of the nation's top performers.
2009 - Missouri Association of Hospital Auxiliaries - Auxiliary of the Year Heartland Regional Medical Center Auxiliary was among four hospital auxiliaries honored by the Missouri Association of Hospital Auxiliaries for their volunteer services to the health care community. These auxiliaries were recognized for outstanding service between June 1, 2008, and May 31, 2009. The Heartland Regional Medical Center Auxiliary in St. Joseph, Mo., received recognition for its exceptional efforts as an auxiliary. From June 2008 through May 2009, more than 625 auxilians performed 64,816 hours of volunteer work.
2007 - American Hospital Association NOVA Award given to Patee Market Youth Dental Clinic. This award honors effective, collaborative efforts to improve the health of communities.
2007, 2006, 2005 - The U.S. Department of Health and Human Services awarded Heartland Regional Medical Center a Medal of Honor for the organ and tissue donation program.
2005, 2000 - Excellence in Missouri Foundation awarded Heartland Health its Missouri Quality Award (MQA). The MQA recognizes Missouri organizations that excel in quality management and quality achievement.
2005 - St. Joseph YWCA awarded Heartland Health the Employer of Excellence Award. This award recognizes organizations that provide a positive work environment, empower women to realize their potential, and consistently promote women to positions of leadership.
2008 - Heartland Health was presented with The United Way's first Family-Friendly Employer Award.
2008 - Second Harvest of Greater St. Joseph awarded Heartland Health the Humanitarian Award.
2005 - Health Science Library Network of Kansas City Awarded Heartland Regional Medical Center the Outstanding One-Person Health Science Library Award.
2004, 2003, 2001 - Excellence in Missouri Foundation awarded Heartland Health its Missouri Team Quality Award (MTQA). The MTQA recognizes teams and organizations that have demonstrated role-model processes to reach improvement goals.
2004 - Primaris Quality Award (formerly MissouriPRO Quality Award) awarded to Heartland Regional Medical Center for clinical excellence in patient care and commitment to quality improvement. MissouriPRO is the Medicare Quality Improvement Organization for Missouri.
2004, 2000 - Solucient 100 Top Hospitals ® Cardiovascular Benchmarks for Success awarded to Heartland Regional Medical Center for demonstrating superior clinical, operational and financial performance.
CDC/NHSN Hospital (National Healthcare Safety Network) - One of nearly 300 Benchmark Hospitals.